How do I see a message?

When someone sends you a message, you will receive a notification and an email.

You can either click the notification, and the app will open to show the message.

Or you can click the link within the email, and the app will open to show the message.

Please note: If you have turned off notifications, you will not receive a notification about the message.

How do I reply to a message?

To reply to messages you can either, open the messages section and click the message you'd like to reply to.

Please note: If the message has been read you will need to press "Load all messages" to view it.

Alternatively, you can open "My items" and find the item you have received a message about, once you are in the item you will need to navigate to the messages tab, where you can reply.

How do I view past messages?

Open the messages section by clicking the envelope icon on the dashboard.

From there, you will need to press "Load all messages" to see old/read messages.

Can everyone see my messages on items?

No, only the recipient of the message will see your message on an item.

Can I message a user after a trade is completed?

Yes, you can.

First, go to "My Items", click the Completed tab, and then click the item you’d like to message about.

Scroll to the bottom of the item as you usually would and send a message.

Can I send pictures in a message?

We have added the option so that you can now send photos in your messages.


When you are in a listing and would like to send a message with a picture, click the Camera icon button which is located on the right next to the Send message icon.


You can delete picture images should you send a photo that needs changing, or was sent in error.